Vanta returns are opened as inspection tickets, not open-ended parcel returns. The ticket links the customer message to the exact utility item, size and route.
Start
Email support before sending goods back. Include order number, product name, size, reason and photos when the issue is fault, damage or incorrect supply.
Window
UK consumer cancellation rights are respected for eligible online goods. Store return review still requires clean, complete and inspectable goods.
Condition
Overshirts, cargos and outer layers are checked for pocket stress, scuffs, zip pull strain, outdoor wear, odour, washing and charcoal colour transfer.
Refund
Approved refunds return to the original payment method after goods arrive and pass inspection. Tracking alone does not release a refund.
VANTA VENTURES LTD · company 17320534 · 112 Windsor Road, London, England, E10 5LR · support@vantaventuresuk.com · +44 7882 783744
Trading record
- Seller: VANTA VENTURES LTD
- Company number: 17320534
- Return office: 112 Windsor Road, London, England, E10 5LR
- Support desk: support@vantaventuresuk.com / +44 7882 783744