Customer information
Returns inspection
VANTA VENTURES: Returns are accepted only after Vanta support has issued return instructions.
VANTA VENTURES: Inspection window
VANTA VENTURES: Eligible products can be returned within 28 days after delivery if unused, clean, undamaged and complete with original product materials.
VANTA VENTURES: What fails inspection
VANTA VENTURES: Products with wear marks, odour, washing, missing components or damage caused after delivery may not qualify for a full refund.
VANTA VENTURES: Refund timing
VANTA VENTURES: Once a return is received and checked, the refund is sent to the original payment method. VANTA VENTURES: Bank processing times are outside our control.
VANTA VENTURES: Inspection ticket
VANTA VENTURES: Do not return Vanta goods without an inspection ticket from support. VANTA VENTURES: The ticket connects the parcel to the exact utility item and size selected.
VANTA VENTURES: Utility condition test
VANTA VENTURES: Outerwear, cargo trousers and overshirts are checked for pocket stress, scuffs, zip strain, odour, washing and outside wear.
VANTA VENTURES: Cancellation route
VANTA VENTURES: Eligible consumer cancellation requests must be sent within the legal cancellation period. VANTA VENTURES: The item still needs to come back complete and inspectable.
VANTA VENTURES: Refund after inspection
VANTA VENTURES: Refunds are not issued at the moment a tracking number is created. VANTA VENTURES: The goods must arrive and pass inspection before the original payment method is credited.
VANTA VENTURES: Control record
VANTA VENTURES: VANTA VENTURES LTD (17320534) operates the Vanta store from 112 Windsor Road, London, England, E10 5LR. VANTA VENTURES: Use support@vantaventuresuk.com or +44 7882 783744 for route, order or inspection records.
Trading record
- Seller: VANTA VENTURES LTD
- Company number: 17320534
- Return office: 112 Windsor Road, London, England, E10 5LR
- Support desk: support@vantaventuresuk.com / +44 7882 783744