route file 01

VANTA VENTURES uses a route-led dispatch note for each utility order, so delivery support starts from parcel movement rather than a generic store script.

01

Pre-route

Payment status, item release, size option and address quality are checked before carrier hand-off.

02

Movement

Standard tracked delivery is displayed before payment. Delivery estimates start after dispatch and may be extended by customs, local carriers or failed delivery attempts.

03

Threshold

Free delivery is applied only when the discounted product value reaches the active Vanta threshold before duties, taxes or carrier collection charges.

04

Exception

A stopped scan is reviewed against order number, postcode, last carrier event and parcel contents before support confirms replacement, refund or further waiting time.

Trading record